Gaming should always be fun, not stressful. This page gives every Philippines member the tools, guidance, and warning signs they need to keep their experience healthy and in control.
At 188 coins, we believe that gaming is entertainment — and entertainment should never come at the cost of your wellbeing or your family's financial security.
All members must be at least 21 years old to register and play on 188 coins, in full compliance with Philippine gaming regulations. We verify age during registration and may request supporting documents at any time. Accounts found to belong to underage individuals are immediately suspended and any funds are returned. We take this responsibility seriously because protecting young people is non-negotiable. If you suspect an underage person is using the platform, please contact our support team right away.
You can set daily, weekly, or monthly deposit limits directly from your account settings to keep your spending within a budget you are comfortable with. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — giving you a cooling-off period before any change. Reducing a limit, however, takes effect right away. We encourage every Philippines member to review their limits regularly and adjust them to reflect their current financial situation. Responsible budgeting is the foundation of enjoyable gaming.
Losing track of time is one of the most common ways gaming sessions become longer than intended. Our platform can send you a reminder notification after a set period of continuous play, prompting you to take a break and reassess. You can configure your preferred reminder interval in your account settings at any time. Taking regular breaks helps you stay in control, make clearer decisions, and enjoy the experience more. We recommend stepping away for at least 15 minutes after every hour of play.
If you feel you need a short pause from gaming, you can activate a temporary break of 24 hours, 7 days, or 30 days from your account settings. During this period, you will not be able to log in or place any bets. The break cannot be cancelled once it starts, so use it when you genuinely need distance from the platform. This tool is designed for moments when you feel your gaming habits are becoming less enjoyable or more compulsive. It is a sign of strength, not weakness, to use it.
For members who feel they need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. During self-exclusion, your account is fully deactivated and you will not receive any promotional communications from 188 coins. To request self-exclusion, contact our support team at [email protected] and we will process your request within one business day. We will not attempt to re-engage you during the exclusion period. Your wellbeing always comes before platform activity.
In addition to deposit limits, you can set a maximum loss threshold for any given day, week, or month. Once your losses reach that threshold, your account will automatically prevent further bets until the limit period resets. This tool is especially useful for players who find it difficult to stop after a losing streak. Setting a loss limit before you start a session — rather than in the middle of one — leads to much better outcomes. Review and update your loss limits regularly as your circumstances change.
Our support team is available around the clock and is trained to handle responsible gaming concerns with care and confidentiality. If you are worried about your own habits or those of someone you know, reach out to us at [email protected] — no judgement, just help. We can walk you through the tools available, help you set limits, or guide you toward professional support resources in the Philippines. You do not need to be in crisis to ask for help; early conversations are always better. We are here for you.
Problem gambling can develop gradually. Recognising the early signs in yourself or someone close to you is the first step toward getting back in control.
Recognising a problem is the most important step. You can reach out to our support team at any time, or contact the Philippine Amusement and Gaming Corporation (PAGCOR) helpline for professional guidance. Remember: gaming is meant to be a source of entertainment, not a source of stress or financial hardship. The tools on 188 coins are here to help you stay in control, and our team is always ready to assist without judgement. Taking action early makes a real difference.
Our support team is available 24/7 for all Philippines members. You can also visit our FAQ for quick answers, or head to your account to set your limits right now.